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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sergio Herrera

November 17, 2023

5  out of  5 rating by Sergio Herrera
"Ruby Godino is the best. Explained my pricing options very well. Great customer service!"

Dariga A.

November 1, 2023

3  out of  5 rating by Dariga A.
"Frustrating. This insurance agent created two separate renters policies for me, because apparently people do not move apartments. I was very clear on the phone with them that I needed a renters policy for a place that I moving in into in a couple of days. They were too lazy to listen to the correct address, and wrote whatever old address they had on file, and messed it up for me by creating two separate renters policies. I am sure that if phone calls are recorded, they will see their mistake. After a couple of weeks, they dropped my renters and lied about it closing in August. It was closed in November and they sent me a bill for those months. Incredibly frustrating and unprofessional experience. I do not recommend this insurance agent."

Dulce Torres

October 26, 2023

5  out of  5 rating by Dulce Torres
"La señora rubi explica muy bien es paciente"

Paul Smithart

October 20, 2023

5  out of  5 rating by Paul Smithart
"She was very helpful"

Happy Carrico

September 9, 2023

5  out of  5 rating by Happy Carrico
"Sharon is always so helpful and quick! Used this company for years and love them. Never had any issues with repairs. They are quick to respond!"

Joni Mallory

August 29, 2023

5  out of  5 rating by Joni Mallory
"We are buying into the area and needed new home coverage. Ruby helped me get quotes, understand the different options, and made sure we had adequate coverage. I’ve had State Farm my entire life, which means something because I worked for Allstate for 30 of those years! Ruby was one of the top State Farm reps that I’ve had the pleasure to work with. Highly recommend this agency, and ask for Ruby!"

Martin Iles

August 7, 2023

5  out of  5 rating by Martin Iles
"Sharon and the folks at State Farm in Denton have always made my rare visits to their office an extremely positive and easy experience. In times where you are more likely to confront automation or self-serve options, these office visits are a great reminder of how nice it can be to do business in person. A+!"

Donald Johnmeyer

August 5, 2023

5  out of  5 rating by Donald Johnmeyer
"We received great customer service in person and on the phone. It has been this way since moving to Denton in 2017."

Heather Evans

August 4, 2023

5  out of  5 rating by Heather Evans
"The team leader Ruby was very friendly and personable. She was also very helpful and patient in giving information and explaining policies. It was very relieving, especially because I'm relatively inexperienced when it comes to car insurance and such. Would recommend!"

dipon biswas

July 26, 2023

5  out of  5 rating by dipon biswas
"It’s been nice and smooth journey with Tommy’s. Thank you."

LINDA SANCHEZ

July 21, 2023

5  out of  5 rating by LINDA SANCHEZ
"Best Service in Town"

Sweetaz Honeydu

July 17, 2023

5  out of  5 rating by Sweetaz Honeydu
"Ruby was very nice and professional"

BirdsBasketball

July 6, 2023

5  out of  5 rating by BirdsBasketball
"They have been such a great help in getting our renters and auto insurance set up quickly and efficiently. I would recommend this office to anyone that is looking for insurance!"

John Akers

June 26, 2023

5  out of  5 rating by John Akers
"Wonderful and super helpful staff. Always eager to help answer and ensure we're getting the right policy at the right price."

Lissett Salgado

May 26, 2023

5  out of  5 rating by Lissett Salgado
"Ruby is amazing and has helped me tremendously! This is my first time doing this and she made everything so easy to understand and gave me the best options and prices! I am eternally grateful"

Julian Garcia

April 11, 2023

5  out of  5 rating by Julian Garcia
"Ruby Godino was very personable and knowledgeable. I definitely enjoyed speaking with her regarding all my insurance options and even got to know each other a bit. She knows how to build rapport with her customers. I will definitely recommend you all to others!"

Javier Solis

April 6, 2023

5  out of  5 rating by Javier Solis
"Ruby was really amazing and informative throughout the process of getting auto insurance! Overall it was a great experience, and I would highly recommend coming to this agency to take care of any insurance needs!"

GabrielandNicole Peralta

March 16, 2023

5  out of  5 rating by GabrielandNicole Peralta
"Tommy and his team have been great to work with. Their communication and attention to detail has been incredible. I was a little hesitant about Statefarm due to perceived high cost, but I was able to save money without compromising our needs for home and auto. I worked with Ruby while Tommy was away, and she was lightning fast with replies and got our affairs in order quickly. I wish all businesses that I work with worked like her and her team. I am a happy camper!"

Herman Mckeiver

March 3, 2023

5  out of  5 rating by Herman Mckeiver
"Julie Campusano from Tommy Rosales State Farm provides excellent customer service. I highly recommend her."

David liechty

March 2, 2023

5  out of  5 rating by David liechty
"Ruby did an awesome job helping us out. You guy’s rock."

Bray Johnson

February 23, 2023

5  out of  5 rating by Bray Johnson
"Ruby was amazing and was able to help me with my rental insurance."

Tim Hall

February 22, 2023

5  out of  5 rating by Tim Hall
"I have been with this State Farm agency for over 15 years. I have never had a problem with a claim or starting a new service. The staff are always friendly and pleasant. I recommend this agency to everyone I know."

John Bell

February 21, 2023

5  out of  5 rating by John Bell
"I've been with State Farm 40 years. When I call, I get great friendly service and competent answers."

Ab DJM

February 17, 2023

5  out of  5 rating by Ab DJM
"5 ⭐️ to Julia Campusano she is a wonderful agent she answered all my concerns in a timely manner."

Antonio Lara

February 16, 2023

5  out of  5 rating by Antonio Lara
"Ruby is the best, very helpful with all my questions and doubts."