State Farm® Insurance Agent Tommy Rosales

"Very helpful and friendly!"

"I had a very disappointing experience with this auto insurance company. They refuse to offer short-term policies (1, 3, or 6 months), which feels like a way to rip off customers by forcing them into long-term commitments. On top of that, the customer service is terrible. The agents are extremely rude and unprofessional—they don’t answer calls, and when they do, they’re not helpful at all. I’m not sure how they run their business with such poor service. I would not recommend this company to anyone."

"Monica has been so helpful in walking me through everything and is amazing at communicating every step of the process!!"

"Love this office so much!! Monica has been super helpful when I had to file my claim and has been super helpful in making sure the whole process has been going smoothly! The best office in my opinion. They make sure you have everything you need :)"

"Sharon was so helpful with providing information and auto quotes so quickly. She has made changing insurance providers an easy process and i couldn't be more happy! I will be sure to refer friends and family to State Farm!"

"Ruby is the best! The whole office is nice but she always goes out of her way to make sure everything is just right! It is has been so easy and convenient working with this office."

"Miss Ruby has been a joy!! She is very professional! And very very experienced with insurance policies! Thank you so much Miss Ruby."

"I despise insurance companies and the usury that they exhibit towards human beings but I have appreciated the support I receive from Tommy Rosales' office. In particular, Sharon is always there with a helping hand and has a great support network in the greater staff. Thank you for your service and support."

"I am so glad I switched my insurance to this provider. Tommy and Sharon are reachable, helpful and provide great options. Thank you to this State Farm team!!"

"Got a quote within minutes. Premium was 1300 less than other company I shopped! On top of that, Ruby is thorough and awesome. Thank you Ruby and Tommy."

"I appreciate the respect, kindness, and thoroughness the staff at Tommy Rosales State Farm shows me every time I do business with them. Most recently, Ruby, walked me through ways I could save money on my monthly car insurance premium. I have worked with her several times over the many years I have been a customer, and each time she has been helpful and kind with a pleasant dash of humor, which I appreciate. Even on the phone, her smile shines through."

"Communication with this entire company is garbage. No one apparently knows how to answer the phone, return calls, or has the correct open hours on the app. No one seems competent to handle anything it seems. Finally got some answers after calling the 1-800 number and waiting on hold for an hour. Don’t get State Farm insurance if you’re trying to decide."

"Ruby from Tommy Rosales State Farm provides excellent customer service. She patiently helped guide me through updating my family’s insurance policies and needs. In addition, she is very knowledgeable and helpful. I highly recommend her."

"I had a good experience with state farm insurance.Staffs are very polite and kind. I heard about State Farm Insurance from my cousin. He suggested me to take the insurance here. I would love to suggest the same to my friends."

"Renee is AMAZING! She took her time and explained every detail to me to help me understand what policy I was receiving. Not to mention, she is such a sweetheart and very caring. Thank you so much Renee! You’re the best!"

"Frustrating. This insurance agent created two separate renters policies for me, because apparently people do not move apartments. I was very clear on the phone with them that I needed a renters policy for a place that I moving in into in a couple of days. They were too lazy to listen to the correct address, and wrote whatever old address they had on file, and messed it up for me by creating two separate renters policies. I am sure that if phone calls are recorded, they will see their mistake. After a couple of weeks, they dropped my renters and lied about it closing in August. It was closed in November and they sent me a bill for those months. Incredibly frustrating and unprofessional experience. I do not recommend this insurance agent. Edit: changing the rating as the agent fixed the problem."

"It was great talking to you Renee Rodriguez, Thank you for making the process easy."

"The agent was super sweet, left a meeting to help me right away. My husband was trying to buy a new car and had dropped his policy when he sold his car last month when we move to a new state. So I needed to add him to my account for him to be able to get the new car. And he rushes to do everything, so I had no notice. I got off work and called just before State Farm's office closed for the day, and the agent was in a meeting. She left the meeting to help me add him to my policy. She was super nice about it as well! This is why I've been with State Farm for 10 years!"

"There’s a very good response from the staff and my advisor is Ruby she is very good and gives you good information and advice that we need in taking the insurance."

"I had a very good experience with state farm, the work was done quick and they are really supportive throughout the process"

"Always helpful and responsive!! Love this group! Best State Farm agency I’ve ever dealt with and I’ve used SF for over 20 years."

"Renee was amazing. She was very helpful and on top of it! Thank you for your great service."

"Renee and Tommy with State Farm were attentive to my needs, courteous and customer service on point. They both worked quickly insuring my vehicle and home.. and leaving me with peace of mind. A professional team!"

"Great Job by Renee"

"SF is expensive but love Tommy and Monicah they care so much especially Monicah. Shout out to all her hard work"